INTO Advantage

Delight Every Guest—Without Growing Your Team.

INTO Advantage™ provides fully managed guest communications by combining always-on AI with our dedicated hospitality experts. Deliver exceptional experiences effortlessly and scale your rental business faster.

–Limited Spots Available for Quality Purposes
INTO Advantage call center team

What's INTO Advantage?

Your Fully Managed Concierge Solution.

INTO Advantage handles all guest communication—from answering basic questions instantly, to proactive problem-solving and thoughtful follow-ups. Our expert concierge team, supported by powerful AI, ensures consistently excellent guest interactions, freeing you to focus on growth instead of daily operations.

How Advantage Helps You Scale

How We Help You Grow
How INTO Makes It Easy
Instant Guest Responses
24/7 AI instantly handles common questions, freeing your team.
Proactive Problem-Solving
Proactive issue identification and management protect your reputation.
Increased Revenue & Ratings
Happy guests return and leave glowing reviews—boosting occupancy and profitability.
Zero Hiring, Easy Scaling
Expand your property count effortlessly without increasing internal team complexity.
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What's Included (and What's Not)

What's Included

  • Always-On AI Guest Responses
    Instantly answer routine guest inquiries (check-ins, Wi-Fi, amenities) around the clock. Your account is upgraded to INTO Pro as part of the service.
  • Dedicated Human Concierge Support
    Hospitality experts handle complex guest issues and deliver personalized interactions.
  • Proactive Issue Management
    Quickly identify and resolve guest concerns before they escalate—protecting your reviews and reputation.
  • Personalized Guest Follow-Up
    Thoughtful, tailored guest follow-ups to build loyalty and repeat bookings.
  • Active Review & Reputation Boosting
    Proactively encourage happy guests to leave positive reviews and ratings.
  • Surge Protection
    Handle guest communication effortlessly, even during busy seasons or unexpected demand.
  • Flexible, Scalable Pricing
    Transparent pricing that clearly aligns with your number of properties and business growth.

What's Not (and Why)

  • Property Maintenance or Cleaning Services
    INTO Advantage excels at guest communications and experience management—but leaves property upkeep to your trusted local providers.
  • Marketing & Booking Acquisition
    While INTO maximizes satisfaction from your existing bookings, we do not manage your direct marketing or OTA listings.
  • Revenue or Channel Management
    INTO handles upselling and orphan nights, but we don’t manage your OTA pricing strategies or distribution.
  • Physical Check-In Services
    Our focus is digital guest interactions—physical check-ins are left to your existing team or solutions.
  • Payment Processing or Damage Claims
    While we communicate clearly and proactively, handling claims, disputes, and damage reports is managed by your team or insurance provider.

Ready to Scale & Delight Guests

INTO Advantage is launching soon. Let’s discuss how we can support your business.

Request a Proposal
Note: Limited Spots Available
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